FAQ
Accessing Downloads
I can't find my purchased music
All downloads are available to view under My Account. Choose the profile icon in the top right to view My Account.
Will my order be mailed to me?
No, all content on Music Harp Downloads is digital. To download your music purchase visit My Account by clicking the profile icon in the top right corner.
Download Uses
Can I print out my downloads?
Yes, you can print out your downloads, provided that each copy you print is for your own personal use. You may not print out your downloads to give to someone else, including students, except in the case of harp ensemble works that include multiple parts (please read the terms & conditions).
Can I put my downloads on a tablet device?
Absolutely. You can put the sheet music downloads you purchased on your own personal tablet devices. You cannot send your digital files to any other person to put on their tablet device. You must be sure to save a backup of your purchases so you can re-install them on another device should you change devices in the future – you will not be able to access purchases made on harpmusicdownloads.co.uk after the expiry date.
Can I send a digital copy of my download to someone else?
No. Your digital downloads are for your use only, and you may not distribute them to other people.
What about ensemble arrangements or works with multiple parts?
You can print out each part to give to another member of your group, but you cannot print and distribute multiple copies of the same part.
What if my ensemble needs extra parts?
If you need more than one copy of a part included in a set, you will need to purchase them, or alternatively ask the other members of your group to purchase their own set or part. We try to make this easy for you by making sure that individual parts are available for sale.
Printing Issues
My printer cut off parts of the page when printing
Check the paper size stated on the product page. We recommend that you print a test page before printing your full download. It’s a good idea to try choosing “fit to area” or “scale to fit” in your print dialogue box, but in some cases you’ll get a better result by not selecting this box. You may need to experiment with reducing and enlarging the area to fit your specific paper size.
Not all of my document printed
Our PDF downloads come in many different lengths, from a single page to books of 30 or more pages. The number of pages for each piece and part should be in the product description so you can check your paper try before pressing printing!
There are blank pages in my document
Downloads may contain title pages and text pages that decrease the amount of actual music contained in a part. Downloads originally formatted for print may also contain blank pages.